Candle Care

To prevent fire/serious injury, always burn your candle within sight and out of reach of children. Keep away from drafts and vibrations and never burn candles on or near anything flammable.

• Burning your candle for 2-4 hours, or until the wax has melted all the way to the glass, will help prevent an uneven burn and will imprint the candle memory.

• Only burn your candle for up to 4 hours at a time.

• Exposure to sunlight or heat sources can cause your candles to lose their scent or colour, so keep away from direct sunlight.

• It is common for natural soy wax to sometimes change in colour or develop a frosty-looking layer over time. Don’t worry, this won’t affect the candle’s scent.

• Allow the candle to cool before relighting and also before cutting the ball at the end of the wick.

Trim Your Wick

• Keep the wick trimmed to approx. 7mm to ensure your candle is burning gently. If the wick is too long, your candle may burn faster and emit smoke. Similarly, the candle may not burn as effectively if the wick is too short. 

• Regular trimming will also help prevent ‘mushrooming’ on your wick.

• If the candle is creating an uneven burn, simply adjust the wick to the centre of the container or the side that needs more heat.

Wholesale

For wholesale orders, please contact Nat here and complete your order details.

Info

The Woods Candle Co. offer free delivery within the Macedon Ranges and pick up from our headquarters in Woodend.

Returns

We want our customers to be 100% happy with their purchases. So, if you change your mind, we will offer a refund or exchange on any items that are unused and still in their original condition, within 60 days and upon proof of purchase. Similarly, if you find a fault with one of our products, we will offer you a refund or exchange within 60 days upon proof of purchase.